IDS NEXT has over 3,000 customers across 40 countries. Through a quarter of a century, we have touched the lives of many managers in the hospitality industry. Building personal rapports, responding to their urgent requests for customization and going beyond the call of duty to ensure a hotels critical applications are up and running 24/7.

These customer testimonials speak of the integrity and hard work of our numerous installation and support staff, and a glowing tribute to their unsung efforts.

“I just ask and I get”

Mr. Ajay Bakaya, Executive Director, Sarovar Hotels & Resorts Pvt. Ltd.

“The greatest positive of the relationship with IDS is the relationship itself! When we are in need or in trouble – we just ask – and the IDS team delivers! I take personal ownership when I recommend IDS for our expanding operations. I have complete faith and trust in the team and that’s what has got us this far. IDS is the best choice for Sarovar’s widespread operations since they service our properties in Gangtok, Mussoorie, and even Kenya now, just like they do in Delhi or Mumbai! It is due to the flexibility of IDS and the value for money they offer, that Sarovar and IDS remain partners since 15 long years!

“I cherish the stability of our relationship with IDS”

Ms. Pinky Pardhanani, Managing Director, Mac Charles Hotels (India) Ltd.

“For over 20 years, IDS has been one of our hotel’s most reliable, committed, and endearing service partners! IDS’ ‘value priced offerings’, along with their ‘no excuse support’ are a winning combination that ensures that our operations are world-class! Their hardworking and enlightened team are a pleasure to work with..!”

“The reasons for this 17 year old partnership are many”

Mr. Chender Baljee, Chairman & Managing Director, Royal Orchid Hotels

“The reasons for this 17 year old partnership are many; the products are cost-effective, the team is accessible and friendly, and the response time — excellent! IDS is a well suited company for our growing chain of hotels!”

“In Eastern India, we just know one reliable hotel technology company-IDS”

Mr. Dilip Ray, Chairman & Managing Director, Mayfair Hotels & Resorts

“In Eastern India, we just know one reliable hotel technology company-IDS. I have bestowed my complete faith in them for smooth flow of Mayfair’s operations. IDS’ service team carries along a caring attitude that has endeared them to us as a family! They are the most friendly service team that I have ever come across! They have my unconditional support in all their growth plans!”

“IDS have given us no scope for looking for any alternative!”

Mr. JK Mohanty, Managing Director, Swosti Group of Hotels & Resorts

“Hotel Swosti was the first hotel in the State of Orissa to adopt IDS Softwares and since then there has been no looking back for both the companies! We are happy with the continuous up-gradation and services. IDS have given us no scope for looking for any alternative!”

“We treat IDS as a long term partner”

Satyen Jain, Pride Group of Hotels

“We treat IDS as a long term partner to not only take care of our property management software but also to help us with the challenges faced by our growing group of hotels. We remain with IDS for they don’t just cater to the most diverse requirements of our hotel, but also offer continuous up-gradation of the product, great MIS for cost control and quality assurance along with new integrated modules, so that we can provide world class service! IDS remains our preferred partner for the expansion of Pride Biznotel and Resorts too!”

“IDS provides a team of dedicated support staff that is available at our beck and call”

Vibhas Prasad, Director, Leisure Hotels Ltd.

IDS & Leisure Hotels Ltd’s relationship has been going strength to strength over the years! IDS offers us a fully integrated suite of Fortune Products that can be easily combined for deployment at our small boutique properties or our full service hotels. Despite the fact that our properties are in remote locations, IDS provides a team of dedicated support staff that is available at our beck and call! Throughout the installation process, their personnel worked closely with us to ensure that our organizational timelines were on schedule. We hope to add IDS products to our group of more than 20 properties!”

“IDS’ superior system and continuing support is the reason we placed their solutions in all of our hotels in the Pacific region”

Mr. Kevin Yaxley, Executive Director, Airways Hotels, Papua New Guinea

“Some 7 years ago when it was suggested that we change our poorly performing hotel PMS from the largest worldwide provider to an unknown PMS provider from India, I was dubious and very nervous. After making the decision I was slightly less nervous, and within months we knew we had made the right decision. Now 7 years later we could not be happier. IDS delivered on the promise of a superior system, a more affordable price and most importantly, continuing support. We have now placed IDS into all of our hotels in the Pacific region.

View some of our clients >>