Transform Hospitality with IDS Next Cloud-Native Technology
IDS Next is a global leader in hospitality technology solutions, offering cloud-native SaaS software and hospitality ERP that empower hotels, resorts, restaurants, banquets, and wellness and leisure venues to streamline operations, optimise workflows, and drive growth. Our AI-enabled, full-stack, enterprise-grade platform unites all hospitality functions into a seamlessly connected system, delivering real-time insights, smooth performance, and enhanced operational efficiency. IDS Next is the trusted choice for businesses seeking an integrated hospitality system that meets modern industry demands.
How can IDS Next improve hospitality operations? By providing a globally trusted, AI-ready, cloud-native platform, businesses can increase revenue, enhance guest experiences, and future-proof operations for 21st-century hospitality. Leveraging innovative technology, your hospitality brand can stay competitive, achieve sustainable growth, and meet evolving industry challenges. Discover how IDS Next can transform your operations and deliver measurable results.
Trusted by Brands Around the World
Empowering Hospitality in 50+ Countries
Cloud-native and mobile-first solutions
Scalable solutions from independent properties to groups or chains
Flexible, with full-stack or individual modules
Covering both front and back-end processes
Optimises workflows and enhances guest experiences
In-app AI-powered support for faster issue resolution
Leading by Example
220+
Hotel Chains
25,000+
POS Outlets
300+
Wellness and Leisure Operations
6,500+
Banquet Venues
97%
Customer Retention
300,000+
Rooms
Leading by Example
220+
Hotel Chains
25,000+
POS Outlets
300+
Wellness and Leisure Operations
6,500+
Banquet Venues
97%
Customer Retention
300,000+
Rooms
Leading by Example
Hotel Chains
Rooms
POS Outlets
Wellness and Leisure Operations
%
Customer Retention
Banquet Venues
Our Support
Multi-geography, time zone-based
support in 30 languages
89% of the customers
serviced per SLA
Support via live chat, In-app AI agents,
email and telephone
Auto-callback, 15-min SOS response,
5% call abandonment
Salesforce-enabled customer
self-service portal
Diversified disaster recovery sites in
India and Sri Lanka
Our Support
%
Daily cases closed
Multi-geography, time zone-based
support in 30 languages
Support via live chat, In-app AI agents,
email and telephone
89% of the customers
serviced as per SLA
Auto-callback, 15-min SOS response,
5% call abandonment
Salesforce-enabled
customer self-service portal
Diversified disaster recovery sites in
India and Sri Lanka
350+ Global Technology Integrations
Customer Testimonials
Industry Insights
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