Impact of service quality on hotel revenue

Atithi Devo Bhava. Hotels strive hard to make or keep guests happy during their stay. During this process, the service quality delivered by the hotel plays a crucial role.

What you will learn

  • Importance of service quality
  • How delivering top service quality impacts customer experience
  • Automating service requests and improving overall efficiency across departments
  • How customer experience impacts revenue
  • Service quality parameters to track periodically
  • How IDS helps in delivering top service quality


Karthick-prabu.png-180x180Impact of service quality on hotel revenue

Karthick Prabu
Chief Product Officer
IDS Next

Product management specialist, with strong expertise on B2B and B2C business, mobile app ecosystem, data analytics, and distribution.

Date / Time

14th December 2017
4 PM – 5 PM (IST)

Claim your spot now