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About FX Front Desk

Cloud based front desk management platform that focuses on improving guest experience and increasing revenue. In addition to catering to independent hotels, the platform also caters to all operations of a hotel chain. The tablet based front desk product enables true mobility for the front office operations. Its intuitive design, ease of use, and mobility form factor results in significantly improved operational efficiency.

Cloud based front office management platform that focuses on improving guest experience and increasing revenue. In addition to catering to independent hotels, the platform will also cater to all operations of a hotel chain. The tablet based front desk product enables true mobility for the front office team. Its intuitive design, ease of use, and mobility form factor results in significantly improved operational efficiency.

Chain level
data definition

Define all masters / parameters at chain level. Just copy the data at chain level to respective properties. Chain level reporting is accurate, data management is easy.

FX Front Desk
FX Front Desk

Chain level
guest profile

Every guest has 1 profile, and its maintained at chain level. Profile also has guest preferences, dislikes, notes, feedback given, loyalty membership, past stay details and more. Know all details about the guest to offer a personalised service.

Chain level
guest profile

Every guest has 1 profile, and its maintained at chain level. Profile also has guest preferences, dislikes, notes, feedback given, loyalty membership, past stay details and more. Know all details about the guest to offer a personalised service.

FX Front Desk

Chain level Reporting

With a single login, hotel staff can generate reports for one or all properties in a chain (with access rights). Hotel management has real-time and full visibility of all hotels’ operations in a chain.

FX Front Desk
FX Front Desk

Multi-currency,
Multi-lingual,
Multi-Geography

Configure rates in any currency. The front desk platform can be used in any location across the globe, and the operational activities will still be mapped to the property’s local time zone. Any language can be supported.

Multi-currency,
Multi-lingual,
Multi-Geography

Configure rates in any currency. The front desk platform can be used in any location across the globe, and the operational activities will still be mapped to the property’s local time zone. Any language can be supported.

FX Front Desk

Flexible deployment Public / Private Cloud

FX Front Desk can be hosted in a local data center within a chain or it can also be hosted securely in Microsoft Azure cloud.

FX Front Desk
FX Front Desk

Tablet PMS:
Check-in/out anywhere, anytime

With the front desk operations in an Android tablet, staffs can check-in and check-out guests from any location any time — be it airport, near the pool, in the lounge, inside the room, etc. Peak season or busy days can be handled with ease with mobility in hand.

Tablet PMS:
Check-in/out anywhere, anytime

With the front desk operations in an Android tablet, staffs can check-in and check-out guests from any location any time — be it airport, near the pool, in the lounge, inside the room, etc. Peak season or busy days can be handled with ease with mobility in hand.

FX Front Desk

Multi Property reservation

With a single login, hotel staff can make reservations for one property or any property within a chain. Instantly look up real-time availability and rate across all hotels in a chain and confirm reservation instantly.

FX Front Desk

Benefits of FX Front Desk

FX Front Desk

‘Click’ and ‘gesture’ driven approach offers superior user experience. Intuitive user interfaces enables users to self-learn & operate by themselves.

FX Front Desk

Constantly engage with guests — pre-stay, during stay and post-stay to offer a superior experience.

FX Front Desk

Tablet’s inbuilt camera can be used to capture guest photo, thus eliminating web camera. Take photo of guest identity documents, thus eliminating passport scanner.

FX Front Desk

Single copy of guest at chain level enables the hotel to know guests’ likes / dislikes / preferences / past history and more to engage with guests in a personalized style.

FX Front Desk

Defining parameters at chain level enables chain to generate accurate central reports, also saves time by creating / editing data in one place.

FX Front Desk

By adopting digital first approach, all receipts / bills, registration cards, reservation vouchers, checkout bills etc can be digitally generated. All bills can be emailed to guests. This saves significant operational time and resources.

FX Front Desk

Minimal or no downtime during product updates enables a smoother operation – 24/7. During fluctuating or no internet, hotel staff can still perform daily operations like check-in and check-out.

FX Front Desk

FX Front Desk integrates to any third party technology solution provider through our proprietary FX I/O solution integration platform.

Benefits of FX Front Desk

FX Front Desk

‘Click’ and ‘gesture’ driven approach offers superior user experience. Intuitive user interfaces enables users to self-learn & operate by themselves.

FX Front Desk

Constantly engage with guests — pre-stay, during stay and post-stay to offer a superior experience.

FX Front Desk

Tablet’s inbuilt camera can be used to capture guest photo, thus eliminating web camera. Take photo of guest identity documents, thus eliminating passport scanner.

FX Front Desk

Single copy of guest at chain level enables the hotel to know guests’ likes / dislikes / preferences / past history and more to engage with guests in a personalized style.

FX Front Desk

Defining parameters at chain level enables chain to generate accurate central reports, also saves time by creating / editing data in one place.

FX Front Desk

By adopting digital first approach, all receipts / bills, registration cards, reservation vouchers, checkout bills etc can be digitally generated. All bills can be emailed to guests. This saves significant operational time and resources.

FX Front Desk

Minimal or no downtime during product updates enables a smoother operation – 24/7. During fluctuating or no internet, hotel staff can still perform daily operations like check-in and check-out.

FX Front Desk

FX Front Desk integrates to any third party technology solution provider through our proprietary FX I/O solution integration platform.

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