About StayAhead

A mobile-based guest experience management platform that enables hotel guests to manage their post-booking activities. Using this app, guests can manage their pre-stay and during stay activities at hotels.

Details

Know your guests. Before they walk into your hotel.

Guests get to upload their ID proofs required for check-in. Thus, it helps in saving time spent during check-in.

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Guest’s have a room preference? Done.

Guests select their room of choice and pre check-in. This selection is updated in PMS automatically.

Chat with your guests. Get closer.

Allow guests to chat with your staff. Offer them guidance, answer their queries, offer them upgrade, and many more — even before guests reach the hotel.

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Service request alerts. Delight guests.

Guests can raise service requests/complaints through StayAhead. Requests are sent to the respective departments via FX Service app.

Guest bill. In guest hand.

Guests can view their outstanding bill anytime during the stay.

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Faster check-out.

Guests can raise a request to check-out. Front office department is alerted to keep the bills ready.

Real time guest feedback.

Guests can give their feedback anytime anywhere during their stay.

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Benefits of StayAhead

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Significantly improved guest experience.

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Improved operational efficiency.

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Increased (additional) revenue.

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Improved service level standards .

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Get to know the guest better.

Reach out

Want to improve guest experience at your hotel?