Hotel industry is undergoing a technology driven transformation. Today’s smart hospitality technology solutions not only helps hoteliers automate operations, it also helps them serve their guests better. Hoteliers can adopt various hospitality technology solutions to achieve required operational automation.
Guests’ take on hospitality technology solutions
Today’s guests are tech-savvy. They have seen the positive and overwhelming impact of technology on other business models they are associated with. For this reason, they want to see the same impact of technology during their stay at your hotels. In simple words, they now understand that right technology platform can help hotels serve them efficiently.
A significant percentage of guests indicate that hotels should invest on various hospitality technology solutions in order to enhance their (guests’) experience. Additionally, a sizable chunk of both leisure and business travelers like it the most when the a hotel enables them to use their smartphones to raise service requests and to communicate with hotel staff.
Improving guest experience with hospitality technology solutions
You should ensure the fastest check-in time at your hotel. Exhausted guests would not like it if they have to spend long time at your front desk to complete check-in formalities. Instead, adopt mobile check-in app like Easy Check-In and walk them directly t